Fast answers for busy counters
When a contractor is standing at the counter, your team needs an answer now. Call or email your rep and we'll get it.
Quoting help
Help building quotes on the lines we represent, including options and alternatives.
Cross-references
Find the right replacement or crossover part or model, fast.
Warranty work
We help you file and follow up on warranty claims with the manufacturer.
Lead times & availability
We check stock and lead times so you can give contractors a real answer.
Getting items into your system
If it isn't set up as a SKU, your counter can't sell it. We help get the right items listed so "out of stock" isn't the answer.
Product knowledge
Short, practical training on the products you carry through us.
Counter days, staff training and appreciation days
Pick what fits your branch. When traffic is quiet, staff training is often the best use of the time; when it's busy, a counter day puts reps in front of your contractors.
Staff training
Teach your counter team how to explain each product simply and sell it with confidence.
Counter days
Reps at your branch to meet contractors, answer questions and move product.
Customer appreciation days
BBQs, open houses and events that thank your contractors and bring them in.
Product launches
Launch new lines with displays, training and a plan to get contractors trying them.
